{"product_id":"elegatto-care-plan","title":"Elegatto Care Plan","description":"\u003cp class=\"p1\"\u003eBuilt to last. But if it doesn't — we've got you covered.\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eThe Elegatto Care Plan gives you 365 days of peace of mind from the date of purchase. If your item has a manufacturing defect — a broken clasp, a faulty finish, a structural issue — we'll replace it. No receipts to dig up. No lengthy claims process.\u003c\/p\u003e\n\u003cp class=\"p2\"\u003e\u003cbr\u003e\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eWHAT'S COVERED\u003c\/p\u003e\n\u003cp class=\"p1\"\u003e• Manufacturing defects\u003c\/p\u003e\n\u003cp class=\"p1\"\u003e• Broken or faulty clasp\u003c\/p\u003e\n\u003cp class=\"p1\"\u003e• Structural damage under normal wear\u003c\/p\u003e\n\u003cp class=\"p2\"\u003e\u003cbr\u003e\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eWHAT'S NOT COVERED\u003c\/p\u003e\n\u003cp class=\"p1\"\u003e• Normal wear and tear\u003c\/p\u003e\n\u003cp class=\"p1\"\u003e• Accidental damage\u003c\/p\u003e\n\u003cp class=\"p1\"\u003e• Lost or stolen items\u003c\/p\u003e\n\u003cp class=\"p1\"\u003e• Claims submitted without returning the defective item\u003cbr\u003e\u003cbr\u003e\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eHOW IT WORKS\u003c\/p\u003e\n\u003cp class=\"p1\"\u003e1. Contact us at \u003cspan class=\"s1\"\u003esupport@elegatto.com\u003c\/span\u003e with your order number and a description of the issue\u003c\/p\u003e\n\u003cp class=\"p1\"\u003e2. Our team will review your claim within 1–2 business days\u003c\/p\u003e\n\u003cp class=\"p1\"\u003e3. \u003cmeta charset=\"utf-8\"\u003eIf approved, you'll receive a prepaid return label to send the item back\u003c\/p\u003e\n\u003cp class=\"p1\"\u003e4. Once received and inspected, we'll send your replacement within 2–3 business days\u003c\/p\u003e\n\u003cp class=\"p2\"\u003e\u003cbr\u003e\u003c\/p\u003e\n\u003cp class=\"p1\"\u003e\u003cmeta charset=\"utf-8\"\u003eA physical return of the defective item is required to process all replacements. This allows us to inspect every claim and maintain the quality standard Elegatto is built on.\u003c\/p\u003e","brand":"Elegatto","offers":[{"title":"Default Title","offer_id":47635103514798,"sku":"CARE-PLAN","price":176.0,"currency_code":"MXN","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0081\/5379\/2589\/files\/img_RM_GroupShot1_2_37df0f53-b725-4aea-9bb6-09367ad72e4a.jpg?v=1773435609","url":"https:\/\/elegatto.com\/en-mx\/products\/elegatto-care-plan","provider":"Elegatto","version":"1.0","type":"link"}