Each order is hand picked and shipped within 24 hours by Elegatto team from our Los Angeles Downtown location. Weekend orders are shipped the following Monday by 12 PM Pacific Time. 

Once your order has been processed and shipped, a secondary shipping confirmation email with tracking number will be sent to your inbox.


We want you to fall in love with your purchase and we continually strive to deliver the highest quality products possible. If for some reason, you are not completely satisfied with your purchase, you may return it for REFUND, EXCHANGE or STORE CREDIT within 14 days via our online return center.

If you have a question about particular order, please contact us at support@elegatto.com

US Shipping

All orders are shipped with tracking available

USPS First Class:
3-5 Days 
USPS Priority Mail:
2-3 Days
USPS Priority Express:
1 Day

* FREE 3-5 days First Class Mail shipping is applied on all orders over $50.
** Express shipping rates may vary depending on the shipping destination.

      International Shipping (Whole Wolrd)

      All orders are shipped with tracking available

      UPS Worldwide Expedited:
      5 Business Days 
      ~ $40
      UPS Worldwide Express:
      2 Business Days
      ~ $50

      Customs taxes, duties or import charges are the responsibility of the customer to be paid. We do not cover any additional charges or costs for the final delivery of the package to your destination or country. Please note these charges differ based on country laws and policies and we cannot estimate the amounts. If a package is returned do to refusal of customs fees and taxes paid, a refund will not be applicable.

      Please note that the order total will be displayed in U.S. dollars during the checkout process, but you can select your preferred currency on our website. The amount charged in U.S. currency will reflect the same day exchange rates at checkout to maintain utmost currency conversion accuracy.

      Our COVID-19 Response: Despite the global health challenges we are facing, Elegatto team remains committed to serving our customers and our online store will remain open. Online orders will continue to be fulfilled on a daily basis. Read our full response to COVID -19 here.