- Merchandise must be returned within 30 days of receipt.
- Merchandise must be unworn.
- Merchandise must have original packing.
- Any merchandise purchased at discount or on sale cannot be returned.
- Customers may begin the return process by contacting us at email@example.com, stating reason for return.
Exchanges and returns for store credit will be processed free of charge. Returns for a refund to your original payment method (i.e. credit card, Paypal) will require a handling & processing fee of $5.99, which will be deducted from the amount to be refunded. Original shipping charges are non-refundable.
To begin your return or exchange, please contact us at firstname.lastname@example.org
To return or exchange an item please follow the steps below:
- Include a copy of the packing slip or confirmation email from your order and note the new size or item desired.
- Mail your return to address provided to you via email.
- Once your return is received, your new item(s) will be shipped out at no additional cost or we will issue your refund.