Shipping

SHIPPING

Enjoy complimentary shipping on all domestic US orders over $50. Delivery timelines vary based on the estimated ship date listed on each product page and the shipping method selected at checkout. Express options are available, including USPS Priority Mail (2–3 Days) and UPS 2nd Day Air (2 Days).

Orders are processed Monday through Friday. In-stock styles ship within 24-48 hours (excluding weekends and holidays); limited production pieces show an estimated ship date on the product page and may ship within 4–8 weeks. Your order will ship using the delivery method selected at checkout once all items are ready. You will be notified by email once your order has shipped. To check the status of your order, click “Track Order” at the lower left of the Elegatto.com website.

The shipping costs for returns are non-refundable. If an item is exchanged, the shipping fee for the first delivery will not be refunded. You will not be charged a shipping fee for the second delivery except if a faster shipping method is requested. Cost of return label is a flat fee of $3.99.

International Shipping

We offer regular postal delivery to over 180 countries worldwide (7–25 days, subject to delay). Shipping fees are calculated at checkout and cover transit only. Customs duties, import taxes, and any other charges from the destination country are not included in the order total and are the customer's responsibility. These fees vary by country and are usually collected by the local carrier or customs office on delivery. If your country does not appear on the list of serviceable locations, please contact us for further assistance.

For any further information, please contact us by email at contact@elegatto.com Monday through Friday from 9:00 a.m. to 6 p.m. and Saturday from 9 a.m. to 5 p.m. PST or consult our FAQ & Terms and Conditions.