If you lost your pin, please order a new shackle with the pin here.
After years of research and experimentation with different materials, we have selected only the best gradients of 316L stainless steel - a metal that will stand the test of time. Trusted by the aerospace industry, it doesn’t blacken or tarnish, is durable to water, sun, and all other elements.
Our leather bracelets are made of Real Top Grain Italian Leather which makes it incredibly soft and comfortable on the wrist.
Since the bracelets are made of real leather; we don’t recommend getting your Elegatto bracelet soaking wet by wearing it in the shower or while swimming.
Each order is hand picked and shipped within 24 hours from Los Angeles, CA. Weekend orders are shipped the following Monday by 12 PM Pacific Time.
Once your order has been processed and shipped, a secondary shipping confirmation email with tracking number will be sent to your inbox. You can track your order using our Elegatto Order Tracking Center.
If you have a question about particular order, please contact our Customer Care team at firstname.lastname@example.org or call 213-929-1055 during our office hours: Monday - Friday, 10AM - 6PM.
Yes, we ship all over the world (190+ countries) via UPS Worldwide Expedited (~5 business days) and UPS Worldwide Express (~2 business days).
Please note that the order total will be displayed in U.S. dollars during the checkout process, but you can select your preferred currency on our website. The amount charged in U.S. currency will reflect the same day exchange rates at checkout to maintain the utmost currency conversion accuracy.
Customs taxes, duties, or import charges are the responsibility of the customer to be paid. We do not cover any additional charges or costs for the final delivery of the package to your destination or country. Please note these charges differ based on country laws and policies and we cannot estimate the amounts. If a package is returned due to the refusal of customs fees and taxes paid, a refund will not be applicable.
Most orders arrive within 3-5 business days. Delivery details will be provided in your confirmation email. We do everything on our end to make sure you receive your order on time.
We use all major carriers, including USPS and UPS. You’ll be asked to select a delivery method during checkout.
Returns & Exchanges
We want you to fall in love with your purchase and we continually strive to deliver the highest quality products possible. If for some reason, you are not completely satisfied with your purchase, you may return it for a refund, exchange or store credit within 30 days using our Elegatto Return & Exchange center.