• FREE SHIPPING ON U.S. ORDERS OVER $50
  • 30-DAY FREE RETURN & EXCHANGE POLICY
    SHIPPING POLICY
    Each order is hand picked and shipped within 1-2 business days from Los Angeles, California. Orders are shipped Monday through Friday, excluding holidays. You will receive an order confirmation email when your order is placed.
      

    Once your order has been processed and shipped, a secondary shipping confirmation email with tracking number will be sent to your inbox. You can track your order using our Elegatto Order Tracking Center.


    RETURN POLICY

    We want you to fall in love with your purchase and we continually strive to deliver the highest quality products possible. If for some reason, you are not completely satisfied with your purchase, you may return it for a refund, exchange or store credit within 30 days using our Elegatto Return & Exchange center.

     

    CUSTOMER CARE
    If you have a question about particular order, please contact our Customer Care team at support@elegatto.com or call 213-929-1055 during our office hours: Monday - Friday, 10AM - 6PM PST.


    DOMESTIC SHIPPING RATES (USA)

    All orders are shipped with tracking available

    USPS First Class:
    3-5 Days 
    $3.99 / *FREE
    UPS Ground:
    3-4 Days
    $8.50
    UPS 2nd Day Air:
    2 Days
    $17.00**
    UPS Next Day Air: 1 Day $35.00**


    * FREE 3-5 days First Class Mail shipping is applied on all orders over $50.
    ** Express shipping rates may vary depending on the shipping destination.

        INTERNATIONAL SHIPPING RATES

        All orders are shipped with tracking available

        UPS Worldwide Expedited:
        5 Business Days 
        ~ $40
        UPS Worldwide Express:
        2 Business Days
        ~ $50


        For additional information please visit our Shipping & Return Policy page or contact our Customer Care team via support@elegatto.com

        Our COVID-19 Response: Despite the global health challenges we are facing, Elegatto team remains committed to serving our customers and our online store will remain open. Online orders will continue to be fulfilled on a daily basis. Read our full response to COVID -19 here.