Each order is hand picked and shipped within 24 hours from Los Angeles, CA. Weekend orders are shipped the following Monday by 12 PM Pacific Time. 

Once your order has been processed and shipped, a secondary shipping confirmation email with tracking number will be sent to your inbox. You can track your order using our Elegatto Order Tracking Center.


We want you to fall in love with your purchase and we continually strive to deliver the highest quality products possible. If for some reason, you are not completely satisfied with your purchase, you may return it for a refund, exchange or store credit within 30 days using our Elegatto Return & Exchange center.

If you have a question about particular order, please contact our Customer Care team at support@elegatto.com or call 213-929-1055 during our office hours: Monday - Friday, 10AM - 6PM.

US Shipping

All orders are shipped with tracking available

USPS First Class:
5-10 Days 
UPS Ground:
3-4 Days
UPS 2nd Day Air:
2 Days
UPS Next Day Air: 1 Day $35.00**

* FREE 3-5 days First Class Mail shipping is applied on all orders over $50.
** Express shipping rates may vary depending on the shipping destination.

      International Shipping (Whole World)

      All orders are shipped with tracking available

      UPS Worldwide Expedited:
      5 Business Days 
      ~ $40
      UPS Worldwide Express:
      2 Business Days
      ~ $50

      For additional information please visit our Shipping & Return Policy page or contact our Customer Care team via support@elegatto.com

      Our COVID-19 Response: Despite the global health challenges we are facing, Elegatto team remains committed to serving our customers and our online store will remain open. Online orders will continue to be fulfilled on a daily basis. Read our full response to COVID -19 here.