Gen Black & Helix Vintage

Designed in California.

Every Elegatto product comes protected in a velvet pouch with quality card, and presented in the original Elegatto gift box

Although we approach design from an art-directed perspective, we still address function. We consider comfort, safety, material selection, and durability. Choosing and gathering materials, deciding what to emphasize, arranging and rearranging component parts, and coming up with a construction plan; all this and more becomes our design and production process.

We promise, on the hand the experience will be slick and smooth. All of our bracelets are gentle for the skin, 100% hypoallergenic and don't blacken or tarnish.

For proper sizing, we recommend using a soft measuring tape and measuring the circumference of your wrist just above the hand or where you would like the bracelet to sit. Place your smallest finger between your wrist and the tape measure to allow for slack. We do recommend selecting the size/measurement closest to your wrist circumference when placing your smallest finger in between you wrist. If you are in between sizes, please select the smallest size.

The sizes below refer to the circumference of your wrist only. Please note: the wrist size is not the same as the length of a bracelet. Lengths will vary by closure designs and material. 

MEDIUM is the most common men's wrist size (up to 7 ⅛" wrist size). If you happen to fall in between sizes, please select the smallest size. 

Please use this in depth blog about sizing if needed.

Ring Size Guide (U.S Sizes):

SHIPPING

Enjoy complimentary USPS First Class (2-7 Days) shipping on all domestic US orders over $50. Delivery cost varies if selecting one of our express options that are available at checkout: USPS Priority Mail (2-3 Days) or UPS 2nd Day Air (2 Days).

Orders are processed Monday through Friday and are shipped within 24-48 hours of placement, excluding weekends and public holidays. Your order will ship with the delivery method chosen at checkout. You will be notified by email when your order has shipped. To check the status of your order, click “Track Order” at the lower left of the Elegatto.com website.

The shipping costs for returns are non-refundable. If an item is exchanged, the shipping fee for the first delivery will not be refunded. You will not be charged a shipping fee for the second delivery except if a faster shipping method is requested.

International Shipping

We extend standard and express shipping options to over 180 countries worldwide. Shipping fees are determined at the checkout stage, and any associated customs taxes, duties, or import charges are included in the cost of the order. If your country does not appear on the list of serviceable locations, please feel free to contact us for further assistance.

For any further information, please contact us by email at contact@elegatto.com Monday through Friday from 9:00 a.m. to 6 p.m. and Saturday from 9 a.m. to 5 p.m. PST or consult our FAQ & Terms and Conditions.

RETURNS & EXCHANGES

Your order will be accepted for refund or exchange on full-priced item(s) if returned in original condition and packaging, within thirty (30) days from the delivery date. The returned item(s) must be accompanied by the original receipt or a copy in the case of a partial return. To be eligible for a return or an exchange, items must be unworn and free from damage.

Returns are also accepted for selected sale products, with payment refunded as an Elegatto Store Credit, which can be used for future purchases on Elegatto.com. Items labeled as Final Sale, such as Clearance, Bundles, and Mystery Box purchases are not eligible for returns. If you wish to return an item received as a gift, you may exchange it for an item(s) of equal value.

Return requests must be authorized using our Return & Exchange system, and sent back with the pre-paid return labels. Please send the return item(s) back to us within seven (7) business days from the Return authorization date. Items sent beyond this time frame will not be accepted. The original shipping cost and the cost of a return label for a product return or exchange are non-refundable.

If you are unable or do not wish to use the pre-paid label service, you can then return your package by a carrier of your choice to the following address:

Elegatto
Attn: Returns and Exchanges
120 E 8th St, Ste 901
Los Angeles, CA 90014
United States

It is your responsibility to obtain proof that the goods have been returned and to return the goods by a registered carrier of your choice, which gives proof of posting and delivery. Elegatto is not responsible for items returned to us that are lost, damaged, misdirected, or delivered late.

We aim to process returns within 7 to 10 business days from delivery to our distribution center. You will be able to track the progress of your return on our website, and you will receive a confirmation email when complete.

For any further information, please contact us by email at contact@elegatto.com Monday through Friday from 9:00 a.m. to 6 p.m. and Saturday from 9 a.m. to 5 p.m. PST or consult our FAQ & Terms and Conditions.